Virtual portal resources

Please find below a list of resources including white papers, videos, tips and Frequently asked questions to assist you with navigating the portal, utilizing the features and solutions to resolve any issues you may encounter.

Please watch the below video to assist you with navigating the virtual meeting portal.


Frequently asked questions

Virtual portal feature instructions

Important connection requirements

• The virtual event portal is compatible with Google Chrome or Microsoft Edge so we strongly recommend use of one of these browsers. 
• Ensure you have a strong internet connection. It is recommended to use a cabled internet connection rather than WIFI. Please remember the quality of your experience will be significantly related to your internet connection—you may experience issues with sound and vision if your internet becomes slow or unstable.
• It is recommended that you utilise a headset (if you have access to one) or earbuds as opposed to your computer or laptop mic. This will reduce any background noise or interference.
• Shutdown all unnecessary software and browser tabs to ensure your computer is running as efficiently as it can. 

Please ensure the below websites/platforms have been allowed in your firewall settings in advance of the virtual conference.
twilio.com
vonage.com
aircastcdn.com
eventsair.com
windows.net
gstatic.com
msecdn.net
azurewebsites.net
zoom.us